For over two decades Primary Edge Promotions has been a leading creative products and services agency specialising in corporate branding. We pride ourselves on our people, our culture, our clients and our creative ideas which are at the core of everything we do.

We are seeking a dedicated and enthusiastic Sales Coordinator to join our growing team. This role offers flexibility and the opportunity to work in a dynamic and supportive environment.

Location: Sunshine West, VIC (Hybrid if necessary)

Key Responsibilities:

• Provide exceptional over-the-phone customer service to all customers
• Prepare customer sales quotes using Brand Engine (CRM)
• Enter all sales orders into Brand Engine
• Prepare monthly reports for major customers
• Update and maintain all dedicated customer online stores/portals
• Stay updated with new product releases from local and international suppliers

Skills & Experience:

• Sales and Customer service Savvy: Proven experience in sales and customer service, especially in the promotional products industry or a similar field.
• Fast-Paced Pro: Thrives in a busy, deadline-driven environment.
• Detail-Oriented: Strong attention to detail.
• Great Listener: Excellent listening skills and the ability to follow instructions.
• Quality Focused: High emphasis on quality, accuracy, and productivity.
• Tech-Savvy: Proficient in Microsoft Office suite.
• Reliable & Driven: Motivated, hardworking, and dependable.

Why Join Us?

• Possibility of flexible working hours and location
• Great company culture
• Supportive team environment
• Opportunity to work with a diverse range of customers

How to Apply:

If you are a motivated individual with a passion for customer service and sales, we would love to hear from you.

Please submit your resume and a cover letter (anthony@pepromo.com.au) detailing your relevant experience and why you would be a great fit for this role.