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  • Employer Name
    Express Promo
  • Closing Date
    Thu, 19 Jun 2025
  • Position Type
    Full-Time
  • Location
    NSW
  • Status
    Open
  • Website
    expresspromo.com.au

Customer Service Officer

🌟 Join the Promotional Dream Team at Express Promo! ðŸŒŸ

Are you ready to unleash your creativity and have a blast while working with the coolest promotional products? Look no further! Express Promo is seeking an enthusiastic individual to join our dynamic team.

About Us

Express Promo is where magic happens! We're not your average run-of-the-mill company. We live and breathe promotional products that bring joy, smiles, and a whole lot of fun to people's lives. From funky apparel to quirky tech gadgets, we've got it all!

Your Role

As our Customer Service Officer, your mission is to handle customer enquiries via email, phone and live chat. Get ready to dive into a world of creativity as you collaborate with our team to come up with out-of-the-box ideas. 

Responsibilities:

  • Collaborate with clients to understand their promotional needs and goals
  • Generate unique and eye-catching product concepts and quotes that stand out from the crowd
  • Coordinate with suppliers to ensure timely delivery of high-quality products
  • Keep up with the latest trends in the promotional industry and bring fresh ideas to the table
  • Embrace teamwork and have a blast while creating memorable products for our clients

Requirements:

  • A passion for all things promotional. If you get excited about cool giveaways and creative branding, we want you! Experience in the industry is not necessary however would be a great advantage. 
  • A dash of creativity with an eye for detail.
  • Excellent communication skills. You'll be working closely with clients, suppliers and our team, so being a great communicator is a must.
  • Ability to juggle multiple projects with ease. We're a busy bunch, so strong organisational skills are key.
  • Previous customer service experience. 
     

Perks and Benefits:

  • Join a close-knit team with great culture (we celebrate birthdays with cake!)
  • Fun-filled team-building activities and outings
  • The opportunity to let your creativity run wild and see your ideas come to life
  • Room for growth, development and training – we love to see our team members shine!
     

Ready to embark on an exciting journey with Express Promo? Show us your personality and tell us why you're the perfect fit for our team in your cover letter! Email your resume and cover letter to tiffany@expresspromo.com.au

Don't miss out on the chance to be part of something extraordinary, apply now!